Shipping Policy
Order Processing Time
It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
Generally, orders are shipped within 1-5 working days of order confirmation/payment.
Our warehouse will work standard Monday to Friday hours to try to get the product to the customer as soon as possible.
Shipping Cost & Transit Time
United States,Canada,United Kingdom and Australia:
TYPE OF SHIPPING | THRESHOLD | PRICE | SHIPPING TIMELINE |
Standard | Order $99 and above | Free | 5-7 business days* |
Standard | Order below $99 | 10 | 5-7 business days* |
Express | – | 18 | 2-4 business days* |
Total Delivery Time = Processing Time + Shipping Time(depending on your location)
Tracking
You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
Tracking information may take 48 to 72 hours to update.
If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Order Cancellations
We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
Orders can’t be canceled once the parcel is shipped out.
About Tax
In rare cases, orders may be subject to customs fees charged by your government rather than our website, and we will take care of these fees.